Last Updated: October 30, 2026

1. Introduction

This Privacy Policy explains how Tony’s Mobile Dent & Scratch Repair (“we,” “us,” or “our”) collects, uses, and protects your information when you visit our website, https://tonysmobiledentrepair.com/, or contact us about our mobile automotive repair services.

We respect your privacy and take reasonable steps to protect the personal information you share with us. This policy explains what information we may collect, how we use it, and when it may be shared with others.

By using our website, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect different types of information when you visit our website, request a repair estimate, or contact us about vehicle damage.

A. Information You Provide

When you submit a contact form, request an estimate, or communicate with us, we may collect:

• Contact Information: Your name, email address, phone number, and other contact details.
• Vehicle Information: Your vehicle’s year, make, model, and other details needed to assess the requested repair.
• Damage Information: Details about dents, scratches, bumper damage, paint scuffs, and other exterior vehicle damage.
• Photos and Images: Photographs of your vehicle and damaged areas that you submit to help us review a repair request.
• Service Location: Your home, workplace, or other location where you want mobile repair service.
• Messages and Inquiries: Information included in your questions, estimate requests, and other communications.

B. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address and general device information.
• Browser type and operating system.
• Website pages visited and time spent on those pages.
• Referral sources and general website usage information.
• Technical information related to website performance and errors.

This information helps us understand website activity, maintain site performance, and troubleshoot technical issues.

C. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, remember preferences, and understand website traffic.

You can manage or disable cookies through your browser settings. Some website features may not work as expected if cookies are disabled.

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions and mobile repair inquiries.
• Review vehicle damage and prepare repair estimates.
• Assess dents, scratches, bumper damage, and paint scuffs from submitted photographs.
• Identify your vehicle using its year, make, and model.
• Coordinate mobile repair appointments at your requested location.
• Understand your paint touch-up and color-matching requirements.
• Respond to requests for mirror, trim, and minor exterior panel repairs.
• Contact you about estimates, appointments, and repair-related questions.
• Improve our website and customer experience.
• Monitor website performance and troubleshoot technical issues.
• Protect our website against spam, fraud, and unauthorized activity.
• Meet applicable legal and regulatory requirements.

We use personal information for purposes related to our mobile repair services, customer communications, and business operations.

4. How We Share Your Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our website, manage business activities, or provide requested services. These may include:

• Website Hosting Providers: To maintain and operate our website.
• Website and Technical Service Providers: To support website functionality, maintenance, and security.
• Analytics Providers: To understand website traffic and visitor activity, where analytics tools are used.
• Communication Providers: To help manage customer inquiries, estimate requests, and service-related communications.
• Service Support Providers: When sharing information is necessary to coordinate a requested repair or related service.
• Legal Authorities: When disclosure is required by law, legal process, or a valid government request.

We limit information sharing to what is reasonably necessary for the relevant business purpose. Third-party providers may handle information under their own privacy policies and terms.

5. Your Rights and Choices

You have choices regarding the personal information you provide to us.

Depending on applicable privacy laws, you may have the right to:

• Access Your Information: Request details about the personal information we hold about you.
• Correct Your Information: Ask us to correct inaccurate or incomplete information.
• Request Deletion: Ask us to delete personal information, subject to legal and business recordkeeping requirements.
• Limit Communications: Request that we stop sending non-essential communications.
• Manage Cookies: Control cookie settings through your web browser.
• Withdraw Consent: Withdraw consent where we rely on your consent to process information.

To make a privacy-related request, please contact us using the details provided in this policy.

We may need to verify your identity before processing certain requests. Some requests may be subject to legal requirements or applicable exceptions.

6. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

These measures may include website security tools, access controls, and appropriate technical safeguards.

However, no method of transmitting or storing information online is completely secure. We cannot guarantee absolute security for information shared through our website or other online communication methods.

7. Data Retention and International Transfers

We retain personal information only for as long as reasonably necessary to respond to inquiries, prepare estimates, coordinate mobile repair appointments, maintain business records, and meet legal obligations.

Information may be processed or stored in locations where our website hosting providers or other service providers operate. When required, we take reasonable steps to ensure appropriate safeguards protect personal information during such transfers.

8. Children’s Privacy

Our website and services are intended for adults seeking mobile automotive dent, scratch, bumper, and cosmetic repair services.

We do not knowingly collect personal information from children under 13. If we become aware that a child has submitted personal information without appropriate authorization, we will take reasonable steps to delete that information.

9. Updates to This Policy

We may update this Privacy Policy when our website, business practices, or legal requirements change.

Any revisions will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically to stay informed about how their information is handled.

10. Contact Us

If you have questions about this Privacy Policy, want to request access to your personal information, or wish to make a privacy-related request, please contact us using the details below.

Tony’s Mobile Dent & Scratch Repair

Phone: (323) 317-5602

Address: 1318 NE 13th Ave, Fort Lauderdale, FL 33304

Website: https://tonysmobiledentrepair.com/